Blog Customer Relationship Management

CRM success comes from the people using it. Dan Dawes, Co-founder & CEO of Response Labs, shares his insights, tips on CRM implementation, & more.

Euler Hermes North America was the 2nd Runner-Up Campaign of the Year winner at the 33rd Annual Marketing Excellence Awards. In 2017, the marketing team set a goal to increase customer retention and their NPS score. Through the launch of their initiative, True Customer Centricity, Euler Hermes achieved their goals and created an award winning campaign.