Past Events

Customer experience (CX) has been on top of many marketer’s minds. It’s clear that the customer experience accelerated dramatically during the pandemic, but what changes occurred in consumer habits? In this AMA in the PM event, it’s time to put these questions to rest and determine what headlines or stats to believe. Through a panel discussion, top CX professionals will play “fact or fiction” to share which trends are hype and which ones are worthy of attention.

AMA Baltimore’s latest programming series, Link+Think, offers highly interactive, deep-dive workshop environments built around a common interest or topic. Join our upcoming Non-Profit Marketing Link+Think to discuss marketing issues, resources and tools which are unique to non-profit organizations, and more.

AMA Baltimore’s latest programming series, Link+Think, offers highly interactive, deep-dive workshop environments built around a common interest or topic. Join our upcoming Women in Marketing Link+Think to discuss marketing issues, resources and tools which are unique to female marketers, and more.

In this AMA in the PM, Jacquelyn Zichos, Senior Marketing Specialist at Baltimore Gas and Electric (BGE), will discuss how the utility’s customer-first approach, grounded in extensive, ongoing research, has kept energy efficiency top-of-mind and supported small business customers throughout the pandemic.

AMA Baltimore’s latest programming series, Link+Think, offers highly interactive, deep-dive workshop environments built around a common interest or topic. Join our Non-Profit Marketing Link+Think to discuss marketing issues, resources and tools which are unique to non-profit organizations, and more.

Our world is socially connected in digital spaces like never before. In our upcoming AMA in the PM program, Aaron Templer, will debut his new book, “Leading in a Social World,” sharing an unexpected look at social media through the lens of leadership. Learn how to use leadership acumen to build groups of people who give back to you, your brand, and your cause.

AMA Baltimore’s latest programming series, Link+Think, offers highly interactive, deep-dive workshop environments built around a common interest or topic. Join our upcoming Women in Marketing Link+Think to discuss marketing issues, resources and tools which are unique to female marketers, and more.

AMA Baltimore’s latest programming series, Link+Think, offers highly interactive, deep-dive workshop environments built around a common interest or topic. Join this upcoming Women in Marketing Link+Think to discuss marketing issues, resources and tools which are unique to female marketers. Come ready to talk about hot topics such as hiring for fit or talent and “quiet quitting.”

True differentiation in business is rare. We are now living in an age of equivalency. Businesses need to find ways to stand out. In this presentation, keynote speakers and authors Stan Phelps and David Rendall will debut their new book, “Pink Goldfish 2.0,” and walk us through the eight ways to defy normal and exploit imperfection in business.